Google indicators up Verizon for its AI-powered contact middle companies

Google right this moment introduced that it has signed up Verizon as the most recent buyer of its Google Cloud Contact Heart AI service, which goals to deliver pure language recognition to the usually inscrutable cellphone menus that many firms nonetheless use right this moment (disclaimer: TechCrunch is a part of the Verizon Media G…
Google today announced that it has signed up Verizon as the newest customer of its Google Cloud Contact Center AI service, which aims to bring natural language recognition to the often inscrutable phone menus that many companies still use today (disclaimer: TechCrunch is part of the Verizon Media G…Original article
Author: Frederic Lardinois

TechCrunch is a leading technology media property, dedicated to obsessively profiling startups, reviewing new Internet products, and breaking tech news.

Frederic Lardinois has recently written 10 articles on similar topics including :
  1. "Google is now rolling out Federated Learning of Cohorts (FLoC), a crucial part of its Privacy Sandbox project for Chrome, as a developer trial". (March 30, 2021)
  2. "Google today announced that it is making Meet, its video meeting tool for businesses that directly competes with the likes of Zoom, available for free to everyone. Until now, you could participate in a Meet call without being a paying user, but you needed a paid G Suite account to start calls". (April 29, 2020)
  3. "In a press conference at the White House, President Trump today announced that 1,700 Google engineers were working on a coronavirus screening site". (March 14, 2020)
  4. "Google, in collaboration with a number of academic leaders and its consulting partner SADA Systems, today announced the launch of the Open Usage Commons, a new organization that aims to help open-source projects manage their trademarks". (July 8, 2020)
  5. "Hailo, a Tel Aviv-based startup best known for its high-performance AI chips, today announced the launch of its M.2 and Mini PCIe high-AI acceleration modules". (September 30, 2020)
  6. "Google today announced that its Chrome browser is moving to a faster release cycle by shipping a new milestone every four weeks instead of the current six-week cycle (with a bi-weekly security patch)". (March 4, 2021)
  7. "Google today announced a small but important addition to its travel search site on both mobile and desktop. When you search for flights, hotels and activities, the site will now highlight active travel advisories for your destination". (March 24, 2020)
  8. "Google today announced a deeper integration between Gmail on mobile and its Meet video conferencing service. Now, if you use Gmail on Android or iOS and somebody sends you a link to a Meet event, you can join the meeting right from your inbox". (June 16, 2020)
  9. "Google, together with its partner SubCom, today announced that the companys privately owned Dunant subsea cable between Virginia Beach, Virginia and Saint-Hilaire-de-Riez on the French Atlantic coast is now operational". (February 3, 2021)
  10. "A group of industry heavyweights, including Google, Box, Citrix, Dell, Imprivata, Intel, Okta, RingCentral, Slack, VMware and Zoom, today announced the launch of the Modern Computing Alliance". (December 10, 2020)
Posted on  , ,