On Wednesday September 18, 2019, Ars Technica wrote:
The site boasts more than 2.4 billion monthly active users, and even if only half of those accounts posted content, the result would still be a mind-boggling volume of photos, memes, videos, and text. Keeping up with content that other users flag and report is an utterly thankless task that has lingering harmful effects on the people who do it.
Facebook has had an extremely difficult time trying to write universal guidelines defining hateful or threatening speech in recent years.
Bickert in her written testimony spoke extensively of Facebook's efforts to combat hate speech, extremism, and terrorist content on the site.