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Facebook memos show reluctance to prevent 5-year-olds from making accidental purchases

Its policy towards young gamers was, somehow, even worse than it seemed at the time if only because the company was actually close to coming up with a solution several times.

Over half of the parents and grandparents admitted the age of the child in question, and the average age was found to be about five years old.

Given the mention of iOSs preventative measures, youd think that would lead into discussion about how to implement a similar one for Facebook.

For the record, that same employeeran a test that required the user to enter the first six numbers of the credit card in order to play their game.

Besides the above, some of the documents suggest Facebook was attempting to automate a dispute process to counter customers who made chargeback requests.

Another has an employee point out that only about 50 percent of customers appear to be getting emailed receipts for their charges.

Original article
Author: The Next Web

TNW is one of the world’s largest online publications that delivers an international perspective on the latest news about Internet technology, business and culture.

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