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Google indicators up Verizon for its AI-powered contact middle companies

Google right this moment introduced that it has signed up Verizon as the most recent buyer of its Google Cloud Contact Heart AI service, which goals to deliver pure language recognition to the usually inscrutable cellphone menus that many firms nonetheless use right this moment (disclaimer: TechCrunch is a part of the Verizon Media G…
Google today announced that it has signed up Verizon as the newest customer of its Google Cloud Contact Center AI service, which aims to bring natural language recognition to the often inscrutable phone menus that many companies still use today (disclaimer: TechCrunch is part of the Verizon Media G…

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Author: Frederic Lardinois

TechCrunch is a leading technology media property, dedicated to obsessively profiling startups, reviewing new Internet products, and breaking tech news.

Frederic Lardinois has recently written 10 articles on similar topics including :
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  2. "Google, together with its partner SubCom, today announced that the companys privately owned Dunant subsea cable between Virginia Beach, Virginia and Saint-Hilaire-de-Riez on the French Atlantic coast is now operational". (February 3, 2021)
  3. "A group of industry heavyweights, including Google, Box, Citrix, Dell, Imprivata, Intel, Okta, RingCentral, Slack, VMware and Zoom, today announced the launch of the Modern Computing Alliance". (December 10, 2020)
  4. "Google today announced a subtle but welcome refresh of its mobile search experience. The idea here is to provide easier to read search results and a more modern look with a simpler, edge-to-edge design". (January 22, 2021)
  5. "Google today announced that its Chrome browser is moving to a faster release cycle by shipping a new milestone every four weeks instead of the current six-week cycle (with a bi-weekly security patch)". (March 4, 2021)
  6. "Google today announced its plans to build a new subsea cable with landing points in New York in the U.S. and Bude, UK and Bilbao, Spain in Europe". (July 28, 2020)
  7. "Google today announced that it is making Meet, its video meeting tool for businesses that directly competes with the likes of Zoom, available for free to everyone. Until now, you could participate in a Meet call without being a paying user, but you needed a paid G Suite account to start calls". (April 29, 2020)
  8. "Google today announced a deeper integration between Gmail on mobile and its Meet video conferencing service. Now, if you use Gmail on Android or iOS and somebody sends you a link to a Meet event, you can join the meeting right from your inbox". (June 16, 2020)
  9. "Google today announced that it is moving FeedBurner to a new infrastructure but also deprecating its email subscription service". (April 14, 2021)
  10. "Google Meet, like all video chat products, is seeing rapid growth in user numbers right now, so its no surprise that Google is trying to capitalize on this and is quickly iterating on its product". (April 22, 2020)
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